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Shipping Policy

SHIPPING POLICY - THE BASICS 

Thank you for visiting blossom&balm. This Shipping Policy describes how we handle shipping for orders placed on our website.

Processing Time:

  • All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Rates & Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Delivery delays can occasionally occur. We are not responsible for any delays in delivery once the package has been handed over to the carrier.

Shipment Confirmation & Order Tracking:

  • You will receive a shipment confirmation email once your order has been shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:

  • blossom&balm is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

  • blossom&balm is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy:

  • We currently do not ship outside UK.

Returns Policy:

  • Our Return & Refund Policy can be found here.

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